Company Overview
Based out of Black Creek, Georgia, Daniel Defense is a manufacturer that produces products for both the government and private consumers. Now with over 350 employees, Daniel Defense is one of the leaders in the products manufacturing industry and one of the fastest growing private companies in the US, Daniel Defense now has customers that range across hundreds of organizations in all industries and continents. Protecting their online presence and brand was important to their mission of providing the best purchasing experience to their consumers.
“We were notified of a fraudulent job post, which ended up being a scheme to get victims to pay money as part of their onboarding. The perpetrator had even created a fake CaptivateIQ domain.”
Challenges
Based out of Black Creek, Georgia, Daniel Defense is a manufacturer that produces products for both the government and private consumers. Now with over 350 employees, Daniel Defense is one of the leaders in the products manufacturing industry and one of the fastest growing private companies in the US.00, Daniel Defense now has customers that range across hundreds of organizations in all industries and continents. Protecting their online presence and brand was important to their mission of providing the best purchasing experience to their consumers.
“I contacted hosting providers; some complied and others outright declined [to take down the fake sites]. Some needed a court order and when we did get an order It took them over 3 months to take them down at an incredible expense. Then the unauthorized third party would put up a new site and we had to start the process over again. We needed a solution to fix for this problem and Bolster was it.”
Choosing Bolster
Daniel Defense evaluated multiple vendors before deciding on Bolsters as their domain protection vendor. Bolster’s seamless experience from demo to POC to deployment made it an easy choice for Daniel Defense. Because of the arduous process that Daniel Defense had gone through previously with rulings, Bolster’s easy and fast takedown of malicious sites provided instant value. Bolster’s connections and technical integrations with hosting providers delivered fast takedown speeds while the continuous monitoring post-takedown protected against any future scams. In addition, Bolster helped save time and money for the Daniel Defense legal team, delivering instant return on investment.
“We had to file all sorts of paperwork in UDRP proceedings overseas to get the spoofed websites taken down. Bolster has existing relationships with the various hosting providers and is better equipped to get the unauthorized websites taken down immediately. In essence, Bolster’s software pays for itself with the first few take downs.”
Benefits
Since deploying Bolster, Daniel Defense has been able to continuously monitor the web for any lookalike sites impersonating their brand and duping consumers. Not only were the lookalike sites taking away from Daniel Defense’s revenue, but it was also damaging the company brand. Daniel Defense can now easily automate the takedown of spoofed sites without involving their legal team or having to devote manual hours to filing lawsuits with courts around the world. More importantly, Bolster’s easy-to-use dashboard minimizes the amount of time spend on brand protection so Daniel Defense can focus on more key business objectives.
“Bolster gave us cost savings and it’s much easier. It’s much more efficient and cost efficient to use Bolster instead of filings UDRP proceedings and dealing with some of these hosting providers.”
Looking Ahead
Daniel Defense will continue to expand in both use cases and channels to protect against potential and growing product scams. One channel being considered for expansion is Bolster’s dark web monitoring which will allow Daniel Defense to see potential scam campaigns and better predict potential future lookalike sites targeting their brand. Domain protection is simply the beginning of Daniel Defense’s journey with Bolster, and they are excited to see all the possible ways Bolster can help protect their consumers.
“Bolster does a great job. Bolster is an excellent service that we need and use and on a daily basis.”
